Hello,
We've been trialing VAPI for a while now with TWILIO as our telephony provider looking to integrate into a few companies.
Based in the uk there are many phone/dialler providers that are the go to for calling solutions and offer much better rates than TWILIO.
Obviously TWILIO is an off the shelf easy to go option, but is it possible to integrate other providers?
We use the warm transfer function but have been advised that only works with TWILIO, is that true?
Can anybody offer me any information or experience of using other providers. Especially any UK users. Thanks