Hi team — quick question about imported Twilio numbers.
We imported a Twilio number into VAPI to use create_call() for outbound calls. During import, VAPI changed the Twilio “A Call Comes In” webhook to VAPI’s URL, which breaks our existing custom inbound webhook flow.
Our goal is to use the same number for:
Inbound calls → handled by our own Twilio webhook (our server)
Outbound calls → triggered via VAPI create_call()
We tested changing the Twilio webhook back to our custom URL after import, and outbound calls still worked fine.
Just want to confirm:
- Is this officially supported?
- After we change the webhook back, will VAPI ever automatically override it again?
- What’s the recommended production setup for this pattern?
Want to make sure we’re not going to get surprised by the webhook being modified later. Thanks