Support is working on restoring assistants in several organizations for me. They partially restored them but did not do the Structured Outputs and Phone Numbers so I sent an email about that and now I'm not getting a response back. I sent the emails from taha@brayneai.io, can someone please confirm that it is being worked on? Thanks!

Hey Taha, Bumped this internally, someone will reply to your original ticket soon. Apologies for the delay.

@Sarthak can you please let the managers know to communicate to us about the cause of these outages today? On status page it says it was resolved 3-4 hrs ago but we’re still facing the same issues.

Can you share a call ID where you're facing this, or a screen recording? will forward to the team. You can switch to weekly to fix it and avoid such issues in the future, too. You can do it from https://dashboard.vapi.ai/settings/organization and change "channel" to weekly

I did switch to weekly but still getting same issues. I’ve given you same org access. It’s difficult to show this in video. Even web calls are having same issue for all squads. @Sarthak. Edit: it seems to be a bit better now but there is still quite a bit latency using gpt5.2 chat latest model

Please share the call ID where this issue is being persisted. I will take a look.