Initially returning a 404 not found. Then a few minutes later if I make another request it returns 200 with 0 data in response payload. Very urgent, our systems rely heavily on post-call processing and retrival of call data.

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

Suggestion: After a call ends, there may be a short delay before call data is available via the API. To ensure you are retrieving the latest data, try fetching the call details using the following Python snippet, and if the response is empty, check the call logs in the [Vapi dashboard](https://dashboard.vapi.ai/calls) for the call status:

python
from vapi import Vapi

client = Vapi(token="YOUR_TOKEN_HERE")
call = client.calls.get(id="YOUR_CALL_ID")
print(call)

If the issue persists, include the call ID and timestamps when contacting Vapi support for urgent investigation, as recommended in the documentation. Sources: - [Get Call API Reference](https://docs.vapi.ai/api-reference/calls/get-call) - [Debugging Guide](https://docs.vapi.ai/debugging) - [Issue Reporting](https://docs.vapi.ai/issue-reporting)

Not happening on all calls, just some. Started ~1hr ago

This may be due to processing delays; however, a 404 should not occur, as the call is created as soon as it starts. Please share the Call ID where you experienced this issue so we can investigate further. For post-processing, we recommend using the End-of-Call webhook instead. It includes all the details required for post-call processing. You can configure this from the Messages section at the bottom of the Assistant settings.