Hey, (call.in-progress.error-vapifault-worker-died) combined with the ElevenLabs voice failure usually points to either a voice provider timeout, worker crash due to memory spike, or an upstream pipeline failure.
If the report-outage button is also unresponsive, that suggests there may be a broader platform-side issue happening.
I can help you properly diagnose this step-by-step (logs, worker health, memory usage, ElevenLabs response validation, retry handling, fallback voice setup, etc.) and put a safeguard in place so this doesn’t keep breaking production.
Happy to jump in and sort it out for you. Just let me know and we can get started.