Hi, thanks for reaching out this sounds like a great use case. I’ve worked on scripted-but-natural voice agents, including prompt design, path switching, and optimizing long system prompts for models from OpenAI like GPT-4o-mini and GPT-4.1 in production. I’d be happy to review your Vapi setup and advise on prompt structure, flow control, and model choice. A short paid consultation works well. Feel free to share your current prompts, flow, and sample transcripts, and we can schedule a quick review. @Jamilya