Hi Vapi Support Team, We’re currently unable to access our account (frank_murphy@hotmail.com ). Each time we attempt to log in, we receive an email stating there is “suspicious activity” and that we need to contact Vapi. There has been no unauthorized access on our end we are actively working on a major client project and have been logging in frequently, which may have triggered the system. Could you please review the account and let us know how we can restore normal access as soon as possible? This is time-sensitive due to ongoing client work. Thank you for your assistance.

Hey Aditya, Can you please share your Org ID. Right now we don't see any subscription for frank\_murphy@hotmail.com Thank you

sorry the account is on frank_murphy50@gmail.com and here's the org id - a159ae1c-908f-45f6-8e05-283394e3e7f6

Hey can you confirm which mail you are using to login when seeing suspicious activity, frank_murphy50 doesn’t have any suspicious activity marked.