Account blocked: Fraud Alert on registration.
# supportj
Jose
03/05/2026, 5:22 PM"Hi, I just created my account and got a 'Fraud Alert' immediately. I'm a new user and haven't used the platform yet. How can I verify it?"
c
Chiranjeet Mishra
03/05/2026, 5:30 PMplease share the error message and ORG ID
j
Jose
03/05/2026, 5:48 PMel id de org cual es?
Jose
03/05/2026, 6:00 PMHi Vapi Support Team,
I recently signed up for an account with this email address, but I am unable to access the dashboard. I received a notification stating that my account triggered fraud protection systems (Authentication Risk / Call Risk).
Currently, the dashboard displays a blank screen, so I cannot retrieve my Org ID as requested.
Could you please manually review my account? I am a legitimate user and I was planning to use Vapi for [menciona aquí brevemente tu proyecto, ej: "testing voice AI assistants for my business"].
I have attached a screenshot of the error message I received.
Thank you for your help,
Jose
c
Chiranjeet Mishra
03/05/2026, 6:03 PMWhenever you register, Org id (Organization ID) is created. Please share that
j
Jose
03/05/2026, 6:03 PMno me deja verlo, me bloqueo la cuenta antes
Jose
03/05/2026, 6:12 PMel unico correo electronico que me llego fue el de arriba, nada mas, no tengo mas datos para proporcionar, ahi justo me bloqueo
c
Chiranjeet Mishra
03/05/2026, 7:06 PMPlease share you register email id