Join Discord
Powered by
Transfer tool issues
# support
k
Kevin
03/06/2026, 2:03 AM
I am having trouble working out why my Transfer tool is not working, hoping to get some help
d
Dharun Karthick
03/06/2026, 3:34 AM
Hi Kevin, What exactly is the problem? Could you provide more details
c
Chiranjeet Mishra
03/06/2026, 4:46 AM
Could you please provide us with the affected call IDs?
k
Kevin
03/06/2026, 9:03 AM
So i imported a number from twilio and when I prompt the assistant to transfer it does one of the following 1. It says it will transfer and nothing happens 2. It says it will transfer and there is a delay and then the call ends 3. Sometimes in the call logs I can't even see that the transfer was triggered 1.
https://dashboard.vapi.ai/calls/019cc0d6-d7a0-733b-bd52-fc87d0dcd186
2.
https://dashboard.vapi.ai/calls/019cc0d5-c710-733b-bd52-c53742641554
3.
https://dashboard.vapi.ai/calls/019cc0d5-c710-733b-bd52-c53742641554
4.
https://dashboard.vapi.ai/calls/019cc0c6-93d8-7000-81bb-e2f14f7c9939
s
Shaunak
03/10/2026, 8:20 AM
https://cdn.discordapp.com/attachments/1479298268746744010/1480842809291575319/message.txt?ex=69cc2c96&is=69cadb16&hm=495df98dc62f22db0d0a32e4b762c5687caea755fa03cecf9aeba682dc5f3dcf&
Previous
Next