everytime i login im stuck on a black screen i tri...
# support
a
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c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
d
Hey alley, did you try to login through other browser or device?
a
I have I sued explorer chrome and Firefox and other accounts I can get in on my parents computer but not my brand new hp windows 11 laptop
Yes urgent
d
Hey! Since it works on your parents’ computer your account is totally fine, so that’s a relief. 1. Try clearing your browser cache and cookies first and give it another shot. 2. If that doesn’t work, open an incognito window and try logging in there with all extensions off. 3. go to your browser settings, search for hardware acceleration and turn it off, then restart the browser and try again.