warm transfer
# support
l
Is it possible to change the voice utilized on the warm transfer functionality? I want PT-PT and the current voice is very bad at it. I am using the website using the transfer call tool
v
Yes, you can change the voice used for warm transfer by specifying a PT-PT voice in your transfer assistant configuration. Here’s an example of how to set the voice (replace
your-pt-pt-voice-id
and
your-provider
with the actual values):
Copy code
json
"transferAssistant": {
  "model": {
    "provider": "your-provider",
    "voiceId": "your-pt-pt-voice-id"
  }
}
Update your transfer call tool configuration with these settings to use a Portuguese (Portugal) voice during warm transfers. For more details, see the assistant-based warm transfer documentation. Source: - [Assistant-based warm transfer documentation](https://docs.vapi.ai/calls/assistant-based-warm-transfer)
m
Please forward this to : Tıcket ↓↓ **[ <mai L To:/#@% 64 % 69%73% 63 %6F%72%64%2 e%67%67/m3trzTbSq7> ]**