Just now, when I start calling the Vapi number, it picked up, say Hi, then it got cut off. It just keep happening. It was working just 30 mins ago. Any reason for that?

To quickly diagnose why your Vapi call is getting cut off, check the "Ended Reason" in your call logs: 1. Go to [https://dashboard.vapi.ai/calls](https://dashboard.vapi.ai/calls) 2. Find your recent call and look for the

endedReason

field. This code will tell you exactly why the call ended—share it here for more targeted help. Example API call to fetch call details:

bash
curl -X GET "https://api.vapi.ai/call/{call_id}" -H "Authorization: Bearer YOUR_API_KEY"

According to the documentation, this is the fastest way to pinpoint the issue and next steps. Source: - [Call ended reasons documentation](https://docs.vapi.ai/calls/call-ended-reason)

Found this, is it the problem with Eleven Labs call.in-progress.error-vapifault-eleven-labs-voice-failed

We happy that your questions were answered. If you need any further assistance, please feel free to reach out to us and we’ll be happy to help.