Is VAPI capable of receiving DTMF input from the user? If so, could you please provide documentation or an example for this? I am looking to provide an option for the caller to either say their date of birth or enter it in MMDDYYYY format using their phone

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The documentation discusses DTMF for outgoing calls. I’m referring to incoming calls, where the caller can enter their information instead of speaking it.

Hi Dhina, Thank you so much for waiting. Please set up the keypadInputPlan for your inbound calls, as this is required for the expected behavior. You can follow the documentation here for guidance: https://docs.vapi.ai/api-reference/assistants/update#request.body.keypadInputPlan