Thank you for your question!
Based on the documentation, HIPAA compliance (with a BAA) is available for
$1,000/month and can be enabled at the organization or assistant level. However, it is not explicitly stated whether this fee applies per tenant/org or at the master account level in a multi-tenant setup. There is also no information about "ZDR" billing.
Could you clarify if you have already reached out to Vapi support directly about multi-tenant billing for HIPAA/BAA? They may be able to provide a definitive answer for your specific use case.
For further details, you can also contact Vapi at [security@vapi.ai](security@vapi.ai) as suggested in the documentation.
Let me know if you need help with anything else!
Sources:
- [Vapi HIPAA Compliance Documentation](
https://docs.vapi.ai/security-and-privacy/hipaa)
- [Vapi Security and Compliance Google Doc](
https://docs.google.com/document/d/1X1UzOVUrma47typ4RnohwConQu9gH26iYz9wpZvDXO0/edit?usp=drivesdk)