Resource Exhausted while accessing knowledge base
# support
v
We’re experiencing inconsistent behavior while accessing the knowledge base. Some requests complete successfully, but others fail with the following error: 429 - Resource exhausted (check quota) It seems like this might be related to quota limits or rate limiting. Could you please look into that ... Thanks. https://cdn.discordapp.com/attachments/1486000800701481022/1486000800898748578/Screenshot_2026-03-24_191850.png?ex=69c3e997&is=69c29817&hm=8957da16879ef6c35f3a3baf43cb202e67ff2f6c42aee94c61997f2c96849407&
c
Hi, The 429 error occurs when the API rate limit is exceeded. To resolve this, please try reducing the number of requests. Additionally, could you please share your org ID?
m
@Oshi Raghav I am also encountering the following error: code: 429, message: "Resource exhausted", which indicates a rate limit issue. I'm on a Tier 1 subscription with extended quota limits (screenshots already provided). Despite this, we are intermittently facing this issue, particularly when using the knowledge base query tool. Additionally, I'm currently using a Gemini API key. Could you please review and advise on the best way to proceed? Specifically: Whether this could be related to quota configuration or hidden limits on the current API key If switching to global endpoint models would help mitigate the issue. Thanks in advance for your guidance.
c
could you please share your org ID?