Im trying out elevenlabs scribe v2 (tested also v2 realtime with the same results), in many transcripts it does not detect turns in the transcripts and randomly concat conversation parts together. Here is an example for German, i did multiple tests with similar results. https://cdn.discordapp.com/attachments/1486426348019908608/1486426348636475503/image.png?ex=69cf5929&is=69ce07a9&hm=0637b0e8a40646e5408cc8cf6e1b3b5b94ccba1d3825e9ec58c4615460c97a10&

Have you been able to solve this or you still need help? @Filippo

Hi Adam! Nope, is not solved.

Okay I send you a friend request let’s connect @Filippo

@Filippo Did you get this fixed mate? @Adam Did you manage to help him?

Hi, could you please provide us with the affected call IDs?

019d841f-f52b-7000-a18f-069c0a178052 scribe_v2 83s 019d841e-53d9-7000-97e8-1978c58e1c8f scribe_v2_realtime 93s ← most dramatic failure 019d841c-7420-7000-a183-a2e4fc260947 scribe_v2 95s 019d841a-1033-7000-a772-4b937877b4ae scribe_v2 134s 019d8419-b709-7000-a94c-69ad31d37807 scribe_v2 17s ← short test drop

Hi, Apologies for the delay. We are currently investigating the issue and will share an update with you as soon as possible. Thank you for your patience.

This issue has been going for months. Its been said many times in this server that its “being looked at” or “investigating”. It doesnt take months.