Thank you for sharing your issue. To help diagnose why the voice caller isn't responding after connecting GoHighLevel (GHL) to Vapi, could you please confirm if you have set both the
Assistant ID and
Phone Number ID in your Vapi configuration? These fields are essential for the voice agent to function properly, and missing or incorrect values can cause the agent to remain silent during calls.
If you have already set these, please let me know, and we can explore other troubleshooting steps.
For more details, you can refer to the [Vapi GoHighLevel integration documentation](
https://docs.vapi.ai/tools/go-high-level) or join the [Vapi Discord support community](
https://discord.gg/pUFNcf2WmH) for real-time assistance.
Sources:
- [Vapi GoHighLevel Integration Documentation](
https://docs.vapi.ai/tools/go-high-level)
- [Vapi Discord Support Community](
https://discord.gg/pUFNcf2WmH)