Yes @Scimon I've worked with VAPI in production setups where reliability was a big concern, and it can work consistently, but only after tightening a few key areas. Most of the call drops and focus issues usually come from things like unstable SIP routing, weak prompt structuring, or timeout/config mismatches between VAPI and your LLM provider. Once those are properly handled (especially fallback logic + prompt control), performance improves a lot. Happy to take a look at your setup and help you get it running smoothly