Removed From Org & Can't Add Twilio Number
# support
s
Hi VAPI Support Team, It looks like I accidentally removed myself as a member from my own organization, and now I’m unable to log back in. The organization was under hassaan@tarili.com and the member account on it was support@tarili.com . Before this happened, I was trying to add a Twilio phone number to the organization, but I kept getting an error saying the number was already linked to another organization. I may have created another account in the past, but I haven’t been able to figure out which one it was. Could you please help remove the old sync or disconnect the Twilio number from the previous organization so I can connect it to this one?
m
Hey, it looks like you lost access to your org and the Twilio number is still linked elsewhere. Support can restore your access and manually unlink the number, but they’ll need the phone number or Twilio SID to trace it. Do you still have access to the Twilio account that owns the number? @sushi_kat_senpai
s
Their e-mail support was able to go ahead and get me back my Twilio account into that Vapi account, but I still have not been able to access my Vapi account every time I log in. It says that I don't have access to that organization anymore. https://cdn.discordapp.com/attachments/1488192352920010874/1489313779463491667/2026-04-01_08-37-16.mp4?ex=69cff70b&is=69cea58b&hm=0abceb13f4d6fa67da2c3a4dc790f6a49b6493286de58837f22713a390143e61&