burskixpompa
04/02/2026, 7:19 AMVapi Support Bot
04/02/2026, 7:20 AMObserve > Call Logs to document the problem and consider reporting it with call IDs for further support.
This helps determine if the issue is with the model configuration or a provider-side problem.
(Reference: [Debugging voice agents documentation](https://docs.vapi.ai/debugging))
Source:
- [Debugging voice agents documentation](https://docs.vapi.ai/debugging)Chiranjeet Mishra
04/02/2026, 7:43 AMburskixpompa
04/02/2026, 7:55 AMburskixpompa
04/02/2026, 7:55 AMburskixpompa
04/02/2026, 7:57 AMburskixpompa
04/02/2026, 7:58 AMChiranjeet Mishra
04/04/2026, 8:42 PMfallbackPlan.transcribers is empty ([]). If GPT-4o Transcribe fails or produces poor transcription, there is currently nothing to recover from it.
Please add Deepgram as a fallback transcriber so the call can continue more reliably.
2. Check microphone permissions before the call connects: if you are using web calls, please make sure the browser has microphone access enabled before starting the call. Missing permissions can also cause transcription issues or empty inputs.