Too many request issue
# support
d
Greetings, we've been unable to view assistants on Vapi since this morning. We can't navigate between pages, pages don't load, and they open completely randomly. We don't understand the reason. When we try to use the API, we receive "too many requests". Could our API have been compromised and is being exploited by bots, or are others experiencing this problem as well? Thank you. https://cdn.discordapp.com/attachments/1489558282644361307/1489558282900078684/image.png?ex=69d0dac1&is=69cf8941&hm=ca09f3a60b6d3b49da4ccf0d0d03e7d54679541be6e0e9826a7ff2b4fea23bf2&
v
Action Step: Please check the [Vapi status page](https://status.vapi.ai/) to see if there are any ongoing service issues that could be causing the "429 Too Many Requests" errors. If the status page does not indicate a problem, you can reach out to [Vapi support](https://docs.vapi.ai/support) for further assistance. Source: - [Vapi CLI Authentication Documentation](https://docs.vapi.ai/cli/auth)
s
Hi, thanks for reaching out.
Could you please provide us with your org ID? That'd help us investigate this further.
m
That definitely sounds frustrating especially with the UI behaving inconsistently and the 429 errors on the API. This could be rate limiting from a spike in requests (not necessarily a compromise), but it’s worth checking logs, rotating your API key, and reviewing request patterns to be safe. I’ve seen similar cases tied to temporary platform issues or misconfigured polling loops. I can help you dig into this directly and pinpoint the cause. Are you seeing the high request volume coming from your own app logs or unknown sources? @Deadroom
s
If you could send us your org ID we'll take a look.