Hey! I'm Tim, solo AI developer from Munich. I've been building a Voice Intelligence Engine that analyzes both sides of a voice call in real-time:
ā Customer side: Detects stress, frustration, engagement from the voice (not the words)
ā Agent side: Measures how human the AI voice sounds (Humanness Score 0-100)
Tested on 15 real sales calls this week. The interesting finding: in 34% of calls, customer frustration peaked 30+ seconds before the agent noticed.
Happy to analyze anyone's calls for free if you want to see what your customers actually feel during a call. Just DM me an audio file.