Calls stuck in progess
# supportq
Qper
04/03/2026, 8:32 PMAll my telephony calls are stuck in progress. Even when I have the agent hang up or if I hang up they are all stuck
Qper
04/03/2026, 8:32 PM@Vapi
v
Vapi Support Bot
04/03/2026, 8:33 PMThank you for reporting this issue.
To help us investigate, could you please provide a recent Call ID from one of the calls that is stuck in progress?
Source:
- [How to Report Issues Effectively](https://docs.vapi.ai/issue-reporting)
q
Qper
04/03/2026, 8:39 PM019d550f-b627-733c-b7d1-3d1888550234 this is also across all phone numbers as well as even on web. all agents are doing this
Qper
04/03/2026, 8:40 PM@Vapi did you see the log I shared
c
Chiranjeet Mishra
04/07/2026, 5:01 AMcould you please provide us some more details about the calls getting stuck? some screenshots or a screen recording would really help us debug this issue.
q
Qper
04/10/2026, 5:33 PMit just started working again. typical vapi 🙄