Question About Accessing Vapi Status Programmatica...
# support
c
Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team
v
Vapi does not provide a traditional REST API for system status, but you can programmatically monitor status updates using their RSS feed. Here's a simple Python example using
feedparser
to check the latest status:
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python
import feedparser

feed = feedparser.parse('https://status.vapi.ai/feed.rss')
latest = feed.entries[0]
print(f"Latest status: {latest.title}\nPublished: {latest.published}")
This lets you automate status checks and integrate them into your monitoring workflows. For more details, see the [Vapi RSS feed documentation](https://docs.vapi.ai/rss-feed). Source: - [Vapi RSS Feed Documentation](https://docs.vapi.ai/rss-feed)
s
Hi, Thank you for reaching out!
Vapi doesn't provide a traditional REST API for system status, but you can monitor it programmatically using the RSS feed available at https://status.vapi.ai/feed.rss
Here's a simple JavaScript example to get you started:
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js
const { XMLParser } = require('fast-xml-parser');

async function checkVapiStatus() {
  const res = await fetch('https://status.vapi.ai/feed.rss');
  const xml = await res.text();
  const parser = new XMLParser();
  const result = parser.parse(xml);
  const latest = result.rss.channel.item[0];
  console.log(`Latest status: ${latest.title}`);
  console.log(`Published: ${latest.pubDate}`);
}

checkVapiStatus();
This will pull the latest status update, which you can integrate into any automated monitoring workflow you have in place.
d
Thank you for your help. is it safe to assume that if the latest feed has the following text, that VAPI isexperiancing issues or if there is any other keyword I should look for please let me know. "Elevated Call Failure Rate on Weekly"
c
Hi Dhina, Yes, "Elevated" in the feed title is a reliable signal of an active issue. Other keywords to watch for: • Issues: Investigating, Identified, Degraded, Outage, Failure, Monitoring • Resolved: Resolved, Postmortem Quick code snippet:
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const ISSUE_KEYWORDS = ["investigating", "elevated", "degraded", "outage", "failure", "incident"];

const hasIssue = ISSUE_KEYWORDS.some(kw => latest.title.toLowerCase().includes(kw));
console.log(hasIssue ? "⚠️ Issues detected" : "✅ All clear");
Let me know if you need anything else! Best regards, VAPI Support
Hi Dhina, Yes, "Elevated" in the feed title is a reliable signal of an active issue. Other keywords to watch for: • Issues: Investigating, Identified, Degraded, Outage, Failure, Monitoring • Resolved: Resolved, Postmortem Quick code snippet:
Copy code
const ISSUE_KEYWORDS = ["investigating", "elevated", "degraded", "outage", "failure", "incident"];

const hasIssue = ISSUE_KEYWORDS.some(kw => latest.title.toLowerCase().includes(kw));
console.log(hasIssue ? "⚠️ Issues detected" : "✅ All clear");
Let me know if you need anything else! Best regards, VAPI Support