Got you, since you’re still just exploring, the key thing is to first get clear on your use case (outbound campaigns vs inbound support) because that really shapes everything. With Vapi, you may not even need Inworld unless you’re after very specific voice or character behavior.
I’d suggest starting simple: map out the call flow, choose your voice + LLM stack, then only add extras if needed.
Happy to help you figure this out properly and even handle the implementation with you so you don’t waste time guessing.
If you’re open, we can chat privately, what kind of campaign are you looking to run? @✪ Lol_Nuggets | skinbaron.de