Hello! Zadarma + Vapi outbound calls cannot hear t...
# support
e
I got a but, and seems like not only me. I configured Zadarma + Vapi, inbound calls are working perfectly, but outbound calls do not! It is not recording recepient voice at all. Even from logs recepient voice is empty. AI says first message well , however after I respond it just stays silent, doesnt hear what i say
a
Thanks for the details. It sounds like the outbound call setup isn’t capturing the recipient’s audio correctly, which is why the AI can’t respond after the first message. I can review your Zadarma + Vapi configuration, identify why outbound calls aren’t recording or passing audio, and fix it so the AI can hear and continue the conversation properly. @emo_boy4739
e
Could we have a quick call? I ll be really glad if you can help me
a
Sure I can help you @emo_boy4739 I have been restricted to send direct messages here on discord I saw your message If you don't mind Kindly message me here at my What sApp +1 (782) 624-5207
c
Hi, please share your call id for the issue you are facing. It will help us to investigate more and provide you with a better solution