How to get call rentention logs for 30 Days?
# supportj
jeno_g
04/13/2026, 3:22 AMThe site does not simplify how to access my 30 day logs? how can do this!?
c
Chiranjeet Mishra
04/13/2026, 3:22 AMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
s
Shaunak
04/13/2026, 5:21 AMHi, thanks for reaching out.
Shaunak
04/13/2026, 5:21 AMWe'll soon get back to you on this.
Shaunak
04/13/2026, 5:25 AMHi,
By default, Vapi retains call history for 14 days. To extend this to 60 days, you can enable the 60-day Call and Chat Data Retention add-on directly from your dashboard
Shaunak
04/13/2026, 5:25 AM1. Go to your Vapi Dashboard
2. Navigate to Billing
3. Enable the 60-day Call and Chat Data Retention add-on (billed at +$1,000/mo)
Shaunak
04/13/2026, 5:26 AMAlternatively, if you have custom storage configured, logs are available at:
- S3: https://your-bucket.s3.amazonaws.com/logs/
- GCP: gs://your-bucket/logs/
j
jeno_g
04/13/2026, 3:21 PMyeah im def not paying $1,000 .... but thanks for the tip
s
Shaunak
04/14/2026, 6:50 AMno worries! if you face any further issues, feel free to open a new ticket