Hey team, urgent production issue — already emailed support but need faster eyes.
~54% of our outbound campaign calls today (Apr 15) are failing silently with endedReason: call.in-progress.sip-completed-call. Carrier returns SIP 200 OK
but zero media, zero duration, $0 cost, empty transcript. 370 of 685 calls across 13 campaigns, flat rate all day.
Same assistant + same BYO Telnyx trunk was fine before today. Telnyx status is green, ruled out on our side.
Sample call ID: 019d91ad-f728-7bb1-a189-ad452f2a4165
Org ID: d3b60a7c-6a05-455e-b572-4e009589f6c8
Looks like an SDP/RTP regression on Vapi's SBC. Can someone please escalate? Full details + more call IDs in the email ticket. 🙏