Best Practice for call and chat over the same Squa...
# support
d
Hello Vapi support team, I tried to use Vapi API to design a squad that can handle both chat and call. As we all know, chat does not support squad and handoff and variable sharing. I want to ask if you guys have any advice/comeents on this? Really appreciate your help.
For running chat over squad, we started the squad first and whenever we received the handoff signal from the message, we started a new chat session with previous chat_id.