Request for Universal-3 Pro Streaming model for As...
# support
d
Hi Vapi team, I'd like to request that you add AssemblyAI's Universal-3 Pro Streaming model (
u3-rt-pro
) as a selectable option in the AssemblyAI transcriber config. Current limitation: The AssemblyAI transcriber in Vapi only exposes two models:
universal-streaming-english
and
universal-streaming-multilingual
. AssemblyAI launched Universal-3 Pro Streaming earlier this year (April 2026), and it's specifically designed for voice agents — better accuracy on names, account numbers, and short isolated turns. Concrete issue I'm hitting: I'm running a phone receptionist bot. When a caller responds to "Who do I have the pleasure of speaking with?" with a single-word name like "Devin," Universal-Streaming English transcribes it as the digit "7" (it hears "Devin" → "seven" → auto-formats to "7"). I confirmed in AssemblyAI's own playground that: - Universal-Streaming English fails on single-word "Devin" but works on "I'm Devin" - Universal-3 Pro Streaming transcribes single-word "Devin" correctly This is exactly the kind of voice-agent scenario u3-rt-pro was built for. Sample call ID where this happened:
019e0ac9-2fc2-7009-8eef-62d7f215cd0b
. The ask: Add
u3-rt-pro
to the allowed values for
transcriber.model
when
provider: assembly-ai
. Per AssemblyAI's docs, the API change should be straightforward — same WebSocket endpoint, just a different
speech_model
query param. I'd prefer to stay on AssemblyAI for the latency win (~300ms P50) but the older streaming model is causing real problems with name capture. Would love to see this added. Thanks!
v
Thank you for your detailed request and context. Currently, Vapi only supports
universal-streaming-english
and
universal-streaming-multilingual
as AssemblyAI transcriber models;
u3-rt-pro
is not yet available as a selectable option in the API configuration ([see documentation](https://docs.vapi.ai/api-reference/assistants/update-assistant)). Suggestion: Please submit this as a formal feature request via [Vapi Support](https://docs.vapi.ai/support) or the Vapi Discord—this helps prioritize new model integrations. We'll update the documentation and changelog when new models like
u3-rt-pro
become available. Source: - [Assistants API Reference – Update Assistant](https://docs.vapi.ai/api-reference/assistants/update-assistant)
d
@User can we get this transcriber model please?