Devin
05/09/2026, 4:10 AMu3-rt-pro) as a selectable option in the AssemblyAI transcriber config.
Current limitation:
The AssemblyAI transcriber in Vapi only exposes two models: universal-streaming-english and universal-streaming-multilingual. AssemblyAI launched Universal-3 Pro Streaming earlier this year (April 2026), and it's specifically designed for voice agents — better accuracy on names, account numbers, and short isolated turns.
Concrete issue I'm hitting:
I'm running a phone receptionist bot. When a caller responds to "Who do I have the pleasure of speaking with?" with a single-word name like "Devin," Universal-Streaming English transcribes it as the digit "7" (it hears "Devin" → "seven" → auto-formats to "7"). I confirmed in AssemblyAI's own playground that:
- Universal-Streaming English fails on single-word "Devin" but works on "I'm Devin"
- Universal-3 Pro Streaming transcribes single-word "Devin" correctly
This is exactly the kind of voice-agent scenario u3-rt-pro was built for. Sample call ID where this happened: 019e0ac9-2fc2-7009-8eef-62d7f215cd0b.
The ask:
Add u3-rt-pro to the allowed values for transcriber.model when provider: assembly-ai. Per AssemblyAI's docs, the API change should be straightforward — same WebSocket endpoint, just a different speech_model query param.
I'd prefer to stay on AssemblyAI for the latency win (~300ms P50) but the older streaming model is causing real problems with name capture. Would love to see this added.
Thanks!Vapi Support Bot
05/09/2026, 4:11 AMuniversal-streaming-english and universal-streaming-multilingual as AssemblyAI transcriber models; u3-rt-pro is not yet available as a selectable option in the API configuration ([see documentation](https://docs.vapi.ai/api-reference/assistants/update-assistant)).
Suggestion: Please submit this as a formal feature request via [Vapi Support](https://docs.vapi.ai/support) or the Vapi Discord—this helps prioritize new model integrations.
We'll update the documentation and changelog when new models like u3-rt-pro become available.
Source:
- [Assistants API Reference – Update Assistant](https://docs.vapi.ai/api-reference/assistants/update-assistant)Devin
05/11/2026, 2:25 AM