Hey Vapi team, I'm trying to import a Twilio number into Vapi and getting this error: "Phone number +19142333331 already in use by another org" The number is fully owned in my Twilio account (I bought it on May 11). It looks like a previous Twilio owner had it linked to their Vapi org and never released it. I opened an email ticket on May 11 (~23:00 PDT) and sent a follow-up today. Auto-reply only, no human response in 2 business days. This is the production phone line for my project, so I'm blocked from running real test calls until it's resolved. Details: • Number: +19142333331 • My Twilio Account SID: ACea74628510f5847952e5d0923d5b4abc • My Vapi account: ekaluzhin@gmail.com • Assistant ID: dafa0033-8b27-4c50-91e1-c4992e5a493d Happy to provide any ownership proof from Twilio side. Can someone from the team take a look or point me to the right person? Thanks!

This usually happens when the number is still attached to a previous Vapi org, even after Twilio ownership changes. Since you already have proof of ownership, I’d recommend escalating it directly through Vapi support to request a manual number release. I’ve handled similar Twilio/Vapi setup issues before and can help you troubleshoot or prepare the right details to speed up resolution. @Evgenii

Thanks @Adam! Already escalated through email support and waiting on response. Will update here when resolved.

removed it.