Ah okay, then it’s definitely not a call issue sounds more like a frontend/dashboard bug on the EU instance since the export still pulls the logs correctly from the backend. I’ve dealt with similar Vapi dashboard issues before. If you want, message me privately and I can help you troubleshoot it properly and see if there’s a workaround or fix for the UI side.

hey - for the safety and benefit of everyone in the community this space is for public collaboration and learning! We have a coworking voice channel if you want to share screens and get deeper than text only If you have a service to offer the only place to do that is in the #1503535612689645679