We are currently seeing rate limit issues on our production account as our traffic has increased significantly. At the moment, our org appears to be limited to 50 API requests per minute, which is causing some calls to fail during higher traffic periods.
Could you please look into our organization and let us know:
Whether the current rate limits can be increased
Available options/packages for higher throughput
Pricing/quotes for increased API rate limits
The process and timeline for upgrading the limits on our production account
Org ID: b551ffb0-c242-4eba-bdd6-ae0a129aca24
Please let us know if you need any additional details from our side.