How can I check my billing status? Am I on a monthly subscription or a pay-as-I-go plan?

Hi there, Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST). We’ll get back to you as soon as possible during our normal business hours. If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly. Warm regards, Vapi Customer Support Team

https://dashboard.vapi.ai/settings/billing Mostly everyone on a PAYG plan, unless you purchased extra concurrency, HIPAA, ZDR, Retention, or any other add-ons, which are charged monthly.