I want to create a restaurant reservation Agent for my workflow including airtable and MAKE. My Airtable DB is structured to do the following : - receive and create item in "request for reservation" table - create a "reservation" (automation script in Airtable) in "reservation table" So I understand that I must create two "tools" in VAPI to interact with AIRTABLE via MAKE : - one tool to send a reservation request - on tool to receive the reservation confirmation. Do you confirm my analysis, and can you please help me creating these tools ?

Yes, your thinking is right, you just need to split it into request and confirmation flows. One VAPI tool sends the reservation data into MAKE, which then creates the Airtable record. The second tool receives the status update or confirmation back from MAKE after Airtable processes it. I can help you handle it properly if you want, is your confirmation instant or does it need approval first? @Vanessa

You don’t need to create 2 tools for this A tool is enough as on make you can setup webhook to run once the reservation request has been made also the same webhook can wait for response and send back the webhook response immediately during the call and even if the reservation is not confirmed , it will say immediately that the reservation is not confirmed and the caller should pick another or check again or something similar If you don’t understand, we can hop on a call so I can explain to you better and maybe help you set it up. Thanks