Hi, I am trying to setup tools in the eu dashboard but they fail to save when I hit save button even if just editing the tool name (error message). Seems to be an EU dashboard related issue because it is working well in vapi.ai. This is pretty urgent for us to resolve, would apprecate fast reply!

Hi, thank you for reaching out. As checked from our end, I was not able to reproduce the issue, and the EU dashboard appears to be working fine. Could you please try checking from your side by clearing your browser cache/cookies, trying another browser or incognito mode, and verifying your internet connection

Hi, I have tried in multiple browsers

Hi, Apologies for the inconvenience you are facing. Could you please try switching the dashboard/channel view to the Weekly channel and check if the issue still occurs afterward? If the issue continues, please let us know.

Hi, now we have a problem with adding our elevenlabs key instead to the eu dashboard. It is giving error 400. Please help We switched to weekly and it worked. A question - why is the EU dashboard not working as expected? Is it very new or still in progress? Can we expect alot of bugs like these compared to the US dashboard?

Hi Lajna, Thank you for the update, and I’m glad to hear switching to the Weekly channel resolved the previous issue. Regarding the EU dashboard, some parts of it are still being actively improved and optimized, which is why you may occasionally notice differences in behavior compared to the US dashboard. The Weekly channel generally receives fixes and updates earlier, so it can sometimes provide a more stable experience for newly introduced changes. We are continuously making improvements and prioritizing fixes to ensure the EU dashboard reaches the same level of stability and functionality. Please confirm and share more details on the issue- elevenlabs key if still not resolved after changing to weekly.

Hi, yes it did not work after changing to weekly. Still the 400 error

Hi, I tried reproducing the error on my side, but it appears to be working correctly for me. Could you please check again on your end and verify your configuration, internet connection, and browser? If the issue still persists, please share additional details or a screen recording so we can investigate further.

Hi, no as previously stated above there is nothing wrong with our internet connection or browsers. We have tested in multiple browsers and on multiple laptops. And we have also tested adding in the vapi.ai dashboard exact same key and that works

Please email us: support@vapi.ai with the error context. Thank you