Invalid Key on testing
# support
s
For the last couple of weeks i have been trying to get VAPI to work. not having any luck but this time i am asking help here. I create a new assistant , create new keys and assign it. But whenever i want to test the agent i get an error. Please help been at this for a while now... I have credit in the account so it is not that ? https://cdn.discordapp.com/attachments/1506759284137132183/1506759284342657167/image.png?ex=6a0f6e6f&is=6a0e1cef&hm=1b3a6aaaca2ec527ca0e4c37781e09dff70807a1636839082d828bce5aec741f&
c
Hey, can you please share your organization ID, assistant ID, and call ID? If you have been able to make any calls with it, that would help us investigate the issue further. regards priyanshu
s
Org ID : 66db1d6f-984e-4648-af13-e90678c1cdb3 Assistant ID : 8899c9fb-f672-40e3-b3d5-f4f4e6305ceb No chat ID Thank you
c
Can you clarify how you are using the API keys? Have you built an application or a web app?
s
Web embeddingthat I am planning to deploy to WP website after testing
Help ?
Anybody that can help ?
c
Are you getting this error on your deployed or testing site? or in vapi dashboard
s
I get it in the vapi dashboard, so I am just setting up the voice assistant and I want to test but but on hitting the test agent button I the Vapi backed i get that error, I actually get it on all the assistants when I try to test them
c
Hey Can you please follow these steps to fix it? 1. Open Vapi dashboard -> API Keys -> Public API Keys 2. Create a public key, keep any name, but make sure to leave the remaining options blank, it should look something like this (see attached image below) 3. Click Create Public Token 4. Hard refresh the dashboard (
Ctrl + Shift + R
) 5. Navigate to your assistant -> Click "Talk to assistant" button on top right. https://cdn.discordapp.com/attachments/1506759284137132183/1507416291978510376/image.png?ex=6a11d252&is=6a1080d2&hm=2f7abc86b8aa10c4fbb8b4b9d42a504f613108bbc10f4d8937b26fdf1b74db15&