Update - Resolution: Service has returned to normal operating levels. Call success metrics have recovered and remained stable for 30 minutes across both daily and weekly channels, and all platform functionality has been restored. We’re continuing to monitor closely and will provide further updates if anything changes. We will update the status page with an incident report within 12 hours. Thank you for your patience If you experience any other issues today please start a post in the #1211483291191083018 channel for investigation