Can I recover my calls during the instability peri...
# support
r
There was a period during which users were making calls but then instability started and those calls havent been saved. Is there a way I can recover them?
c
Hey, can you share the organization and the call ID if you have them?
r
One example of call ID: 019e4adc-e7f6-7000-9e3c-78ebb6aead7f
There are many others around that time period
org id is 06d4c776-e0fa-4a48-bf61-b9138d964fc3
s
Hey, unfortunately, we won't be able to recover those calls. The primary issue involved DB failure, so the call data were not persisted in our system.