Hey Alwyn, thanks for flagging this! A few weeks with no logs showing up is definitely something we want to get to the bottom of.
The most common reason for this is a region mismatch: if your calls are being made through the US API endpoint ([api.vapi.ai](
http://api.vapi.ai)) but you're viewing the EU dashboard, the logs would live in a different region and won't show up here.
Could you confirm a couple of things for me?
1. Which API base URL are you using in your code? ([api.vapi.ai](
http://api.vapi.ai) vs [api.vapi.eu](
http://api.vapi.eu))
2. Can you share a recent call ID? You can pull one via the API or check any email/webhook receipts from a call.
With a call ID I can dig into our EU logs directly and confirm where things are being recorded. If calls are routing correctly to EU but logs still aren't showing, I'll escalate this to engineering right away.
Thanks!
Chiranjeet
Vapi Support