Hey guys, I think I may have encountered
# general-english
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Hey guys, I think I may have encountered a Knowledge Base ingestion or assistant serialization bug. My setup was working properly earlier today. I successfully connected Twilio numbers, published assistants, and had voice calls functioning normally. The assistants work and publish correctly as long as NO knowledge base files are enabled. The issue only begins once files are attached to the assistant. Error message: knowledgeBase.property model should not exist I spent a large amount of time debugging this and isolated the issue pretty carefully. What I tested: Created completely fresh assistants from scratch Deleted old assistants Removed all KB files Re-uploaded simplified TXT files Reduced file sizes significantly Removed markdown, symbols, special formatting, and complex structures Tested extremely small files Tested with and without Twilio numbers attached Tested with and without voice attached Tested with only tiny prompts Results: Blank assistants publish correctly Voice works Twilio works Phone numbers work Calls work Publishing works But the moment KB files are enabled, the assistant begins throwing: knowledgeBase.property model should not exist It was working fine previously with KB files earlier in development, which makes me think this may be: a KB ingestion bug stale assistant metadata hidden assistantOverrides corruption indexing/cache corruption or a backend parser issue The issue persists even after creating new assistants and heavily simplifying the uploaded files. Would appreciate any guidance because I have narrowed it down pretty confidently to the Knowledge Base / files
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if you are looking to open a ticket you want to move this to #1211483291191083018 if you are posting for the community to help give you ideas - you are in the right place 🙂