Hey @Amanda (Vapi) / @Oshi ! I just replied to my billing email (Org ID: 7b). I have an enterprise demo today and I'm completely blocked to make payments. I begged support to manually add $40 via PayPal or invoice workaround just to survive the demo wich will take several days. Can anyone please check my ticket urgently? Thank you so much! #

Hi Miguel, I completely understand the urgency of the situation, especially with your enterprise demo today. As discussed, we want to make sure you are not blocked in the middle of your demo workflow. To help in the meantime while the payment issue is being resolved, I’ve added some credits to your wallet so you can continue with your production/demo activities without interruption. I’ve also sent you an email with additional details, please check it and respond there when you get a chance. Thank you for your patience, and we’re actively working on resolving the issue as quickly as possible.

@Oshi Raghav i'm also been afected by this problem. All my auto-charges have stopped for no reason. Do you guys have an SLA for this to be fixed? If possible, in the meantime, I kindly ask you to drop 10$ credit in this org ID: 6d7e825c-c695-40e7-b299-383905a3745b since its the only account that I have close to 0$ atm and the client will complain if the assistant stops.

Thank you for sharing details, we are looking into it.

@Oshi Raghav thanks for you fast reply. I'm now changing the billing information of all my accounts to a new card that I just generated. I just charge 10$ for testing and its working. Thanks for helping!