The right rate depends more on the quality of the ...
# office-hours
u
The right rate depends more on the quality of the agent and infrastructure than just “cents per call.” For heavy outbound Voice AI campaigns, most good setups are usually priced around: A Simple AI caller: ~$0.08–$0.20 per minute while An Advanced conversational agent with CRM integrations, booking, knowledge base, transfers, etc: ~$0.20–$0.60+ per minute If your goal is mainly providing and collecting information, you probably don’t need the most expensive setup. What matters most is: ...Low latency / natural conversation ...Good interruption handling ...Reliable call routing & retries ...Strong prompt design ...CRM logging and automation ...Human-like voice quality I’d recommend focusing on performance metrics instead of only price: ...Call connection rate ...Conversation completion rate ...Lead qualification accuracy ...Cost per successful outcome Very cheap agents often sound robotic or fail during real conversations, which can affect results at scale.