My organization concurrency is currently stuck at -1 thus we cannot make calls which is affecting our client base can someone please reset this for me Organization ID : 9d9772f3-9eb6-4d88-a410-1b90f2fd7280

Hi there, I've reset your organization's concurrency and you should be able to make calls again. Here's what happened: several of your scheduled outbound calls failed at the point of connecting to Twilio due to an authentication error on Twilio account

ACaa358e53e6fe124dc0f02fe24d295854

. When calls fail at that stage, the concurrency counter increments but never decrements, which is what caused it to get stuck at -1. To prevent this from happening again, we'd recommend checking the credentials (Account SID / Auth Token) on that Twilio account, as they appear to be invalid or expired. You may need to rotate the auth token and update it on the affected phone numbers in your Vapi dashboard. Let us know if you run into any further issues!