Assistant visibility in same org not showing for d...
# support
s
When I log into my account, I’m not seeing the assistants my team members created. Are assistants supposed to show up for everyone in the same org, or is there a permissions/workspace setting we need to enable?
c
Hey Sooz, Could you please share your organization ID so that I can look into the issue more deeply and resolve it as soon as possible? Kind regards, Akash
s
ba633f53-8e21-4838-b86b-9f35608965e4
c
Hey Sooz, Thanks for sharing the Org ID. I’m currently looking into the issue, and once I identify the root cause, I’ll get back to you with an update. Kind regards, Akash
s
Awesome thanks Akash
I think I might have created assistants before organizations existed as a feature so 🤷‍♂️ wondering if deleting all assistants on my end would make life better for y'all. Just my 2 cents.
Oh i think this is now half fixed? team member says they can see the shared assitants. Although for some reason the folders don't sync.
c
Hey, Can you please check now and let me know if you are still facing the issue with folder syncing? Kind regards, Akash
s
Checking