Goggle Auth loop/instant logout
# supportp
praise
05/30/2026, 5:33 PMexperiencing a login loop on my laptop when signing in via Google Auth. The dashboard loads successfully for a brief second, but then immediately redirects me back to the login page.
Details:
Account Email: aromoscoinvestor@gmail.com
Organization ID: 86542c23-e7cb-4665-8919-f23ea730727e
Error Message: None. No error is displayed on the UI; it just silent-redirects back to login.
Troubleshooting already tried:
Cleared browser cache and cookies.
Tried in Incognito mode and the same thing happens.
Has anyone else encountered this, or can the team check if there's an issue with my org/token authentication
c
Chiranjeet Mishra
05/30/2026, 5:33 PMHi there,
Thank you for your message. Our team is currently out of the office. We operate Monday through Friday, from 9:00 AM to 8:00 PM Pacific Standard Time (PST).
We’ll get back to you as soon as possible during our normal business hours.
If your message is urgent, please mark it accordingly or include “URGENT” in the subject line, and we’ll do our best to respond promptly.
Warm regards,
Vapi
Customer Support Team
Chiranjeet Mishra
05/30/2026, 5:55 PMHi, thanks for reaching out.
Chiranjeet Mishra
05/30/2026, 5:56 PMCould you share a screen recording of the login loop happening? Also, if you're able to open your browser's developer tools (F12), go to the Console tab, and check if any errors appear during the redirect, that would be really helpful. Even a screenshot of the console output would work.
Kind Regards,
Akash
Chiranjeet Mishra
05/30/2026, 5:56 PMThat should help us figure out whether this is account-specific or something tied to your browser or device setup.
Kind Regards,
Akash
c
Chiranjeet Mishra
06/01/2026, 1:56 PMHi Praise,
This is a known issue and is typically caused by browser session or cookie related problems. Please try the following:
-Open the dashboard in Incognito mode.
-Disable any ad blockers or privacy extensions.
-Clear the cookies and site data for Vapi.
-Try using a different browser.
I understand that you mentioned earlier that you've already tried these steps. However, could you please try them once more and let me know if the issue still persists?
If the problem continues, please let me know, and I'll investigate further.
Kind regards,
Akash