[bug] Vapi has a bug that unexpectedly logs users ...
# support
v
To report this dashboard bug effectively, use the following template:
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URL: https://dashboard.vapi.ai/calls
Browser: [Your browser & version]
OS: [Your operating system]
Issue: Unexpected logout and "Container not found" error on Call History page
Steps to reproduce:
  1. Navigate to Call History
  2. [Describe any actions before the error]
Console errors: [Paste stack trace]
Screenshot/Recording: [Attach your screenshot]
Filling this out and submitting it to Vapi support will help them resolve your issue faster. For more details, see the [Vapi issue reporting guide](https://docs.vapi.ai/issue-reporting). Source: - [Vapi Issue Reporting Guide](https://docs.vapi.ai/issue-reporting)
c
Hey there, We can't reproduce it on our end. Can you give me the exact steps you took before it crashed, the call you were viewing (or a call ID if you have one), and a screen recording or Loom, if possible? That'll give us something to work with and help us fix this issue for you. Could you also share your Org ID so that we can investigate the issue more thoroughly? Kind Regards, Akash
g
Org ID: 8f3f2706-9746-4546-b954-937c992805ea Call Logs page: https://dashboard.vapi.ai/logs?datePreset=last7d channel: weekly particulary with this call: c3f24544-27d4-4e95-88cd-b9887108a27f End reason: Call.start.error get transport
c
I can't see any issues on my end. It would be very helpful if you could provide a screen recording or a Loom video. That would give us more context and help us investigate the issue more thoroughly.
g
Sorry, this is the call ID: 019e8a6f-3c4f-733d-a5b1-3b9e2783e136
c
Okay, could you please check the Call History page again and let me know if the issue still persists?
g
The problen no longer occurs.
c
Glad to hear that Kind Regards, Akash
Please do let me know if you ever face any issues. I'm happy to help.