Cant setup and create a Vapi account?
# support
f
c
Hey there, Could you please provide your email address? Kind regards, Akash
Thanks for the email ID. We'll get back to you once the issue has been fixed. Kind regards, Akash
f
Thank you so much. I emailed support also and have been waiting for quit some time. Thank you for your help.
@Akash Biswas do you know if it will be fixed today??
Ok
c
yes
f
Now what should I do??
c
I've escalated this issue to the internal team for further investigation. Once I have more information or an update, I'll get back to you
f
πŸ˜”ok
Will this issue be resolved today?
c
There is currently no ETA for this issue. we're actively looking into it, and as soon as it's resolved or we have an update to share, I'll get back to you.
f
I hope you can get this fixed soon, we are trying to build our system and this is a major set back. Thanks
Do you guys work on the weekends??
Hey just checking back in to see if there has been any update. Thanks in advance ☺️
c
Hey, here was a mismatch, and we're fixing it. I'll get back to you as soon as the issue is resolved.
f
Does this simple mismatch take days to fix? We would really like to start building out our software as soon as possible. Please πŸ™
Come on brother, this fix should not take this long. Please help me out here
c
Apologies for the inconvenience. we're currently experiencing some mismatch issues in our system, and our team is actively working to resolve them. once the issue has been resolved, we'll restore access to your account and keep you updated, and send all the necessary credentials to your email. thank you for your patience. Kind regards, Akash
f
Come on now, this is ridiculous at this point. Are you guys running a professional company? This issue should be resolved by now.
c
Hey, I've just shared the credentials. please check them and let me know if you're able to log in.
f
Its working now. Thank you for your help and support. Sorry for being a pain in the a$$. πŸ˜†
c
Glad to hear that it worked for you! Please feel free to reach out if you ever face any issues. we're always happy to help.