I have a support ticket open that is unresolved. It is an urgent matter and needs attention from Vapi Support. thank you

support does not monitor the community channels. they will answer you in your ticket though

can you escalate this ? I have not heard back https://discord.com/channels/1211482211119796234/1514059902731948122

no, i am not able to help with this. they will answer you in the thread