### Answer
If your first message is not working and you're encountering an error, specifically when using ChatGPT 3.5 with Eleven Labs voice, it could be related to a common issue discussed in the Discord forum. Users have experienced similar errors like "pipeline-error-first-message-failed" when using Eleven Labs voices, especially on free plans. This can occur due to unusual activity detected on the account, leading to restrictions or limitations on the service [(1)](
) [(2)](
) .
To address this, you might want to consider the following steps based on insights from the Discord discussions:
- Verify if there's any unusual activity on your Eleven Labs account that might be causing restrictions.
- Consider upgrading your Eleven Labs plan if you're currently on a free plan, as this could lift certain limitations and resolve the issue.
- If latency is a concern with ChatGPT 3.5, using an alternative voice provider like Rime-AI was suggested to potentially cover up the latency introduced by the GPT-4 model [(1)](
) .
These steps are derived from user discussions and not from the official documentation, so it's also a good idea to check any account-specific limitations or restrictions directly with Eleven Labs or through their support channels.